Having got my new phone I requested my network unlock code for my old phone.

I phoned back in a few days when the said it would arrive. It hadn’t. So they requested it for me again. I rang back on the Monday. They still didn’t have it and requested it again. Wednesday I got an email with it. I entered it into my phone. And it bricked it.

Everything worked fine. I followed the instructions and then restarted my phone to find I got a “configuration error” message no matter what SIM I put in it.

I phoned up Vodaphone, several times, and they had no clue. They said back up your data on it and take it back into a Vodaphone shop and they will send it away for repair. So I downloaded and installed the crappy Sony Ecricsson software to backup my important data and guess what – it fails every time.

Any idea how you can recover data off a mobile phone anyone?

Meanwhile o2 is a whole different story. Norm dug me out an o2 SIM card which I inserted into my phone so I would have a pay as you go phone on o2’s network when my Vodaphone one wasn’t working. But the SIM refused to activate. So I tried to activate it online and was greeted with a message saying this was not an o2 number.

So I phoned up customer services who informed me that they had no record of this number in the database.

So I went down to the o2 store to get a new SIM card. Which I did as well as £10 top-up. I got home, inserted the SIM into my phone, phoned up and activated my top-up card and got the text messages to install the “settings” whatever that is. But despite having topped up, I apparently don’t have any credit. Fantastic.



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This entry was posted on Friday, March 28th, 2008 at 6:19 pm and is filed under Life, Tech. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.