Birthday at Roast and Conch
We have previously had a good experience at Roast and Conch, the Hotel Chocolate, Leeds restaurant. Unfortunately, at a recent visit for my sister’s birthday, it failed to live up to its prior reputation.
Service was slow, especially drinks, which were repeatedly forgotten.
My starter, fried whitebait, was well-cooked but needed more sauce. My main, a burger, needed more seasoning. It was cooked all the way through, despite me asking for medium-well. The bun was toasted so much that it had dried out and become crispy. The chips could have done with longer in the deep-frier.
Dessert was a little better, as you would expect from a chocolate shop, but there was simply too much of it. Portion sizing seemed to be an issue in multiple places. Both mine and Elina’s starters were large, whereas Elina’s main was tiny, and really could have done with a side being suggested.
The hot chocolate was nice. However, we asked for the whipped cream on the top, which, when you punched through to the drink, overflowed. This would not have been so bad if the cup had been served on a saucer, or had a handle, but it came with neither.
To finish things off: a fire alarm. Not a quick burst that was easily turned off. It rang from the moment we asked for the bill to the moment we were walking out of the restaurant. You would think that staff would clarify to people whether they should evacuate or not, but such a courtesy was not extended to many patrons.
Definitely not a good evening for Roast and Conch.
We have previously had a good experience at Roast and Conch, the Hotel Chocolate, Leeds restaurant. Unfortunately, at a recent visit for my sister’s birthday, it failed to live up to its prior reputation.
Service was slow, especially drinks, which were repeatedly forgotten.
My starter, fried whitebait, was well-cooked but needed more sauce. My main, a burger, needed more seasoning. It was cooked all the way through, despite me asking for medium-well. The bun was toasted so much that it had dried out and become crispy. The chips could have done with longer in the deep-frier.
Dessert was a little better, as you would expect from a chocolate shop, but there was simply too much of it. Portion sizing seemed to be an issue in multiple places. Both mine and Elina’s starters were large, whereas Elina’s main was tiny, and really could have done with a side being suggested.
The hot chocolate was nice. However, we asked for the whipped cream on the top, which, when you punched through to the drink, overflowed. This would not have been so bad if the cup had been served on a saucer, or had a handle, but it came with neither.
To finish things off: a fire alarm. Not a quick burst that was easily turned off. It rang from the moment we asked for the bill to the moment we were walking out of the restaurant. You would think that staff would clarify to people whether they should evacuate or not, but such a courtesy was not extended to many patrons.
Definitely not a good evening for Roast and Conch.