Lack of information

Is it really so hard to publish current information on a website?

Having just got off the phone from Argos who have lost my order (not the order contents but actually any record of the order ever being made) I headed off to Tesco’s website to find out when they are open as today is a bank holiday. But they have actually taken the information off! Last time I was on there I could find out all about the holiday opening hours but it’s not available anymore. They’ve done away with the “when is Tesco open this week” section and replaced it with standard static opening times text.

This was something I was thinking about earlier with regards to the union. Would it be so hard for them to have a page listing what is open when? They occasionally publish the term time and non-term time opening hours on each page for the shop or bar but it’s never in any kind of easily accessible fashion. Nor is it usually that accurate.

Things like when the union closes for the day. This never appears on the website. They have a sign on the front door saying “closed.” The website still claims The Old Bar is open. Still claims The Terrace is open till 12:30. Has no information on Extras out of term time opening hours. It has no information on when The ARC is open, when the cash office is open, hell, when the union building itself is open.

Is it really so much to ask for a bit of current information?

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This entry was posted on Monday, August 27th, 2007 at 2:33 pm and is filed under Life. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.