We live in an age where scumbags often try to rip you off. Paying with basically any method costs you extra money with RyanAir, even though they’ve been told they have to change it by the authorities. So it takes something special to cause outrage these days.
But Leeds Arena and their ticket partner Eventim have somehow managed it. I’ve just booked to go see Nickelback and tickets are at a fairly average £37.00 each.
But then there is a booking fee of £6.30 – per ticket! Presumably, this is to cover the cost of processing the payment, though I notice they don’t even take my American Express.
Then comes delivery – this is £7.50! Of course, I can opt to collect the tickets from the venue itself, in this case, I would have to shell out £2.50! Just to collect the tickets myself! And there is no print them at home option.
That means for £74.00 worth of tickets, I’m paying £20.10 in service charges – making up 21% of the entire cost.
Of course, you can argue that Eventim is just a company and therefore driven to make money, and having a natural monopoly they can just rip people off (we’re just doing our jobs – like the Nazi soldiers who worked in the death camps). But surely at a certain point, the authorities have to step in and say “look, you’re just lying about your ticket prices”, just like they did with the airlines.