My Sonos Playbar died
Pretty gutted that after seven months of having my Sonos Playbar, it died.
Sonos were very good about it. I spoke to them on the phone and we tried a few things to no response. After that they send me through a return request that came with a pre-paid UPS sticker, so I just had to wrap it up and schedule a collection from UPS. They even shipped me a new one straight away, though that did require a credit card pre-authorisation.
Pretty annoying though, if that happens just after the warranty runs out, I will be very unhappy.
Pretty gutted that after seven months of having my Sonos Playbar, it died.
Sonos were very good about it. I spoke to them on the phone and we tried a few things to no response. After that they send me through a return request that came with a pre-paid UPS sticker, so I just had to wrap it up and schedule a collection from UPS. They even shipped me a new one straight away, though that did require a credit card pre-authorisation.
Pretty annoying though, if that happens just after the warranty runs out, I will be very unhappy.