Letters you do not expect to have to write

Last month I received a set of bank statements for a bank I have never been a customer of.

9 June 2014

Dear Lloyds Bank:

Please find enclosed some documents that you recently sent me out of the blue. I am not sure why these documents were sent to be as I am not, nor have I ever been, a Lloyds Bank customer. I used to have a Lloyds TSB account, but I closed that down several years ago.

Yours faithfully,
Chris Worfolk

A month later and I have heard nothing back. So I sent them another letter.

14 July 2014


To Whom It May Concern:

Following on from my letter sent to you on 9 June 2014, I enclose further documents you have sent to me. I once again remind you that I am not a customer of Lloyds Bank. If you continue to hold my personal details without my consent, or continue to send me unsolicited mail, I will file a complaint with the Financial Ombudsman Service.

Yours faithfully,
Chris Worfolk

After they they called me and said they were sorting out and would be sending me £30 compensation.



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