1and1 are a joke of a company

So I’ve been trying to cancel my domain name with 1&1 (I reged it last year with the free .info domains) and they want me to fax them some kind of contract through. Which would be great if I had a fax machine. But I don’t as some of us are living in the 21st century. PayPal asked me to fax them a while ago too. Move on people, we don’t have fax machines anymore!

They are so slack though. I emailed them days ago and it takes them until now to get back to me. Can you imagine if you got a notice from GoDaddy saying, “oh we’re closed for the weekend.” Further more they tell me I need to do something totally different to what the website FAQs said. Why 1and1 has been such a successful company I will never know.

Actually I will, £50 a month for 10GB of bandwidth or thereabouts as their servers used it be. I pay around £25 for my VPS and I get 150GB of bandwidth and that isn’t particuarly cheap. No wonder they are rolling in it if they charge that much and have so few support staff to pay.

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This entry was posted on Monday, September 12th, 2005 at 2:28 pm and is filed under Life. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.